Hilfeformular
If you have a problem with one of our vending machines, please fill out the form. We will get back to you as soon as possible.
Your name*: Your telephone number: Your e-mail address*: At which university is the machine located?*:
Describe your problem:* —Please choose an option—Der Automat hat trotz Bezahlung keine Ware ausgegebenDer Automat hat falsche Ware ausgegebenIch möchte Ware aus dem Automaten reklamieren oder meinen Kauf widerrufenSonstiges
[group gruppe-fehler] When did the event take place?*: At what approximate time?*: Which article is this?*: What is the amount? Upload proof of payment*:
I would like a refund via*—Please choose an option—PayPalÜberweisung [group gruppe-paypal] Your PayPal e-mail address*: [/group] [group gruppe-transfer] IBAN: BIC: Account holder: [/group]
Further information if required: [/group] [group gruppe-storno]
You are welcome to return the ordered items to the following address:
UNICUM Merchandising GmbH
Returns center
Fritz-Reuter-Strasse 70
44867 Bochum
Please note that returns to other addresses will not be processed.
After receiving your return, we will refund the value of the goods. I would like a refund via*—Please choose an option—PayPalÜberweisung
[group gruppe-paypal-storno] Your PayPal e-mail address*: [/group] [group gruppe-transfer-storno] IBAN: BIC: Account holder: [/group]
Further information if required: [/group]
[group gruppe-other] [/group]
Consent to data processing I agree that my details from the contact form will be collected and processed to answer my request. The data will be deleted after your request has been processed. Note: You can revoke your consent at any time for the future by sending an e-mail to [email protected]. Detailed information on the handling of user data can be found in our privacy policy.