Hilfeformular
If you have a problem with one of our vending machines, please fill out the form. We will get back to you as soon as possible.
Your name*: Your telephone number: Your e-mail address*: At which university is the machine located?*:
Describe your problem:* —Please choose an option—Der Automat hat trotz Bezahlung keine Ware ausgegebenDer Automat hat falsche Ware ausgegebenIch möchte Ware aus dem Automaten reklamieren oder meinen Kauf widerrufenSonstiges
When did the event take place?*: At what approximate time?*: Which article is this?*: What is the amount? Upload proof of payment*:
I would like a refund via*—Please choose an option—PayPalÜberweisung
Your PayPal e-mail address*:
IBAN: BIC: Account holder:
Further information if required:
You are welcome to return the ordered items to the following address:
UNICUM Merchandising GmbH
Returns center
Fritz-Reuter-Strasse 70
44867 Bochum
Please note that returns to other addresses will not be processed.
After receiving your return, we will refund the value of the goods. I would like a refund via*—Please choose an option—PayPalÜberweisung
Consent to data processing I agree that my details from the contact form will be collected and processed to answer my request. The data will be deleted after your request has been processed. Note: You can revoke your consent at any time for the future by sending an e-mail to [email protected]. Detailed information on the handling of user data can be found in our privacy policy.