Returns

If you wish to cancel or exchange an item, please complete this form. You will then receive further information about your return request.

    Your name*:
    Your company:
    Your telephone number:
    Your e-mail address*:

    Street*

    House number*

    Postcode*

    Place of residence*

    Which store did you order from?*:
    What is your order number?*
    What is the article number?

    You would like:*

    We will be happy to exchange your item, please fill out the form. You will then receive a returns label provided by us to print out.

    The cost calculation for the return shipment is based on our standard shipping costs.

    If the return is not due to our error, the return costs of €5.95 will be deducted from your refund.

    You can also return the goods with a parcel service of your choice, please send your return to the following address:

    UNICUM Merchandising GmbH

    Returns center

    Fritz-Reuter-Strasse 70

    44867 Bochum

    Please note that returns to other addresses will not be processed.

    In the meantime, you can reorder your desired item in our store.

    Please select the reason for return*:

    You are welcome to return the ordered items to us.

    Please complete the form and you will then receive a returns label from us to print out.

    The cost calculation for the return shipment is based on our standard shipping costs. If the return is not due to our error, the return costs of €5.95 will be deducted from your refund.

    You can also return the goods with a parcel service of your choice, please send your return to the following address:

    UNICUM Merchandising GmbH

    Returns center

    Fritz-Reuter-Strasse 70

    44867 Bochum

    Please note that returns to other addresses will not be processed.

    You are welcome to return the ordered items to us.

    Please complete the form and you will then receive a returns label from us to print out.

    The cost calculation for the return shipment is based on our standard shipping costs.

    If the return is not due to our error, the return costs of €5.95 will be deducted from your refund.

    You can also return the goods with a parcel service of your choice, please send your return to the following address:

    UNICUM Merchandising GmbH

    Returns center

    Fritz-Reuter-Strasse 70

    44867 Bochum

    Please note that returns to other addresses will not be processed.

    Too bad that you do not like the delivered product! You are welcome to let us know how we can improve.

    You are welcome to return the ordered items to us.

    Please complete the form and you will then receive a returns label from us to print out.

    The cost calculation for the return shipment is based on our standard shipping costs. If the return is not due to our error, the return costs of €5.95 will be deducted from your refund.

    You can also return the goods with a parcel service of your choice, please send your return to the following address:

    UNICUM Merchandising GmbH

    Returns center

    Fritz-Reuter-Strasse 70

    44867 Bochum

    Please note that returns to other addresses will not be processed.

    We are delighted that you have found something in our range!

    You are welcome to return the products ordered for selection to us.

    Please complete the form and you will then receive a returns label from us to print out.

    The cost calculation for the return shipment is based on our standard shipping costs. If the return is not due to our error, the return costs of €5.95 will be deducted from your refund.

    You can also return the goods with a parcel service of your choice, please send your return to the following address:

    UNICUM Merchandising GmbH

    Returns center

    Fritz-Reuter-Strasse 70

    44867 Bochum

    Please note that returns to other addresses will not be processed.

    We apologize that the product did not meet your expectations.

    You are welcome to return the ordered items to us.

    Please complete the form and you will then receive a returns label from us to print out.

    The cost calculation for the return shipment is based on our standard shipping costs. If the return is not due to our error, the return costs of €5.95 will be deducted from your refund.

    You can also return the goods with a parcel service of your choice, please send your return to the following address:

    UNICUM Merchandising GmbH

    Returns center

    Fritz-Reuter-Strasse 70

    44867 Bochum

    Please note that returns to other addresses will not be processed.

    We apologize for the incorrect delivery.

    You are welcome to return the incorrectly delivered item to us.

    Please complete the form and you will then receive a returns label from us to print out. The cost calculation for the return shipment is based on our standard shipping costs. If the return is not due to our error, the return costs of €5.95 will be deducted from your refund.

    You can also return the goods with a parcel service of your choice, please send your return to the following address:

    UNICUM Merchandising GmbH

    Returns center

    Fritz-Reuter-Strasse 70

    44867 Bochum

    Please note that returns to other addresses will not be processed.

    Contact us

    Please let us know the type of error, the name of the incorrectly delivered or missing item or other information about your return. You are welcome to send up to three pictures or attachments.


     



     
    Consent to data processing & the returns conditions