Webshop solutions

We work with software solutions “Made in Germany”. Our digital infrastructure is based on the webshop software Shopware and the Xentral cloud merchandise management system. You benefit from a quickly scalable and highly flexible structure that can be easily expanded via interfaces and plugins.

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Centerpiece and flagship


The easiest way to access your university’s merchandising range is via an online store. Do you want to use this modern distribution channel, but want to avoid the additional effort? Then we will be happy to do it for you! In consultation with you, UNICUM Merchandising designs and manages a modern and individual online store with an integrated merchandise management system, in your corporate design if desired, with separate access for internal customers who can purchase your articles at a discount. We store your goods, fulfill your orders and handle all customer communication as well as returns management and invoicing. You have an insight into current sales and your stock levels at all times. Orders can be placed around the clock and you receive the proceeds on a monthly or quarterly basis.

Invoicing & Payment

In cooperation with us, you can use modern payment solutions and all common payment methods such as credit cards (Mastercard, Visa, Amex), purchase on account, Paypal, Sepa direct debit, Giropay and many more. On request, we can also take care of claims processing and invoicing.

Customer support: Hotline & e-mail

Customer satisfaction is our top priority. It is therefore our declared aim to provide your customers with the best possible advice and to answer questions promptly by e-mail or telephone.

Warehousing, fulfillment
& merchandise management

We ship your items from our own modern high-bay warehouse in Bochum, worldwide on request. You benefit from state-of-the-art cloud software applications in the area of merchandise management, which enables us to deliver all incoming orders very quickly.

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Individual solutions – We are happy to support you in implementing your own ideas. Uncomplicated and modular. Please feel free to contact us.